Fuzzy Cognitive Strategic Map Hierarchies In Performance Measurement, Modeling And Reorganization
نویسندگان
چکیده
The paper focuses on the use of Fuzzy Cognitive Mapping (FCM) in Balanced Scorecard (BSC) performance measurement framework. We present a state art areas and BSC. highlight limitations BSC frameworks drawbacks identified strategic maps. then FCM algorithm its decision making as solution to drawbacks. elaborate an methodology supporting software application called Modeler for development hierarchies. tool are used Operations Management (OM). aim is facilitate OM process by utilizing exploiting predictive modeling analysis capabilities FCMs. design simulation reports that can be produced Enterprise Resource Planning (ERP) case study.
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ژورنال
عنوان ژورنال: The European Proceedings of Social and Behavioural Sciences
سال: 2022
ISSN: ['2357-1330']
DOI: https://doi.org/10.15405/epsbs.2022.12.02.18